PT Field Representative/Technician - New York, NY

Posted

Status: Part-Time, Overnight

Location: New York, NY

Venues: Westfield’s World Trade Center

ANC is a Learfield-Comcast company, and a leading digital technology solutions provider, offering end-to-end integration services within the Sports, Out-of-Home(OOH), and Commercial industries. ANC’s unique services model includes client-project consultation, technology design and specification, product sourcing and quality control, installation and operations and our proprietary software operating system, LiveSync. ANC also provides award-winning content creation and management services as well as long-term service maintenance agreements. To learn more about ANC’s iconic commercial projects, visit: Westfield World Trade Center, Moynihan Station, Brandywine Realty, and morewww.anc.com.

Responsibilities:

  • Operate and maintain ANC’s signage systems for all sporting and non-sporting events (Rotational Signage)
  • Field Representative will be responsible for scheduling, maintenance, and operations in the market.
  • Communicate effectively and regularly with the Operations Manager, Tech Support Specialist, and the Client Services Account Executive assigned to the market.
  • Act as ANC’s representative to the company’s clients in the market (New York Yankees at Yankee Stadium and the New York Mets at Citi Field) including acting in a professional manner, adhering to all company policies and procedures, and enforcing company policies and procedures.
  • Bear primary responsibility for the operation and maintenance of ANC’s signage systems for all sporting and non-sporting events (including LED Displays, Rotational Signage, LED Operating Software, and Rotational Operating Software), making sure the following tasks are completed:
  • Perform system review and maintenance of all onsite products before every event to ensure all signage systems will meet ANC’s obligations to teams and sponsors.
  • Repair any failing parts and rectify any software issues prior to gates opening to the public.
  • Maintain inventory of spare parts, placing orders with Operations Manager for the warehouse as necessary to replenish supplies.
  • Ensure that timesheets and operations reports are recorded and uploaded within three (3) hours after each game/event.
  • Coordinate with and take direction from ANC Operations Manager and Tech Support Specialist to meet the needs of the client and building for games and other events.
  • Advance production truck requirements in order to pre-set system requirements
  • Single point of contact for support with ANC/Mi team
  • Develop relationships with ANC’s clients within the outlined venues
  • Act as ANC’s representative to the company’s clients in the market, including acting in a professional manner and adhering to all company policies and procedures.
  • Communicate directly with client departments including marketing, sales, operations, outside vendors, and technology/IT.

Requirements:

  • Familiarity with the operation of a personal computer and the Windows XP, Vista and Windows 7 environments.
  • The successful candidate will be trained to operate WinSpace and VisionSOFT™, ANC’s patent-pending operating system for digital signage displays.
  • Computer hardware setup skills and server knowledge; including internal hardware components, with experience in technology troubleshooting.
  • Mechanical and electrical knowledge.
  • Must be able to work at high elevations and be comfortable with access to scoreboards where 30~40’ climbs are typical
  • Attention to detail with excellent organizational skills and problem-solving abilities.
  • Experience in video engineering, video test equipment, and testing strategies
  • Experience in audio system operation and troubleshooting
  • Experience in a fast-paced, stressful and deadline-oriented environment.
  • Ability to interact confidently, professionally and with an understanding of the technology directly with all departments, including senior management.
  • Flexibility in schedule; sporting events are held year-round at different times, including holidays. The successful candidate will also be required to work in the venues on non-game or event days to ensure that ANC’s systems are fully operational.

If you’re interested in being considered for this position, please complete and submit this application